Terms of Sale


These Terms of Sale apply to all offers made by Ortashi art gallery placed by you and all agreements concluded between us in relation to the products and services offered on this website.
Return Rights

We are committed to quality products and your satisfaction guaranteed.

If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of receipt and receive a free replacement or a full refund for the price of the product. If your order should arrive in less than satisfactory condition, Simply take a photo of the item and one the packaging it arrived in email and send to sales@ortashiartgallery.co.uk Please include in the body of the email: your order number, the shipping ID or item number, a brief description of the reason for the return, and let us know whether you are seeking a replacement or a refund.


Your request will be processed within 48 hours and you will receive an email letting you know your replacement is under production or your refund is being processed.

To return your item(s) please pack them in the original tube or. Be sure to specify the reason for the return and what action you would like us to take: replacement or refund. We strongly encourage you to return your item via a tractable method.

We are not liable for any financial damage (including but not limited to the cost of any replacement purchase) that may occur because of non-timely arrival or any lack of availability or conformity of the product.